Careers

WHY WORK FOR THE ISI GROUP OF COMPANIES?

We offer a wide array of exciting opportunities for any skill set. Whether you're a people person, tech savvy or someone with a keen eye for design, ISI provides an engaging environment to challenge yourself.

The companies operating within the ISI Group include:

A leading financial services company that has helped over 100,000 Canadians find their personal insurance solutions.

An insurer that specializes in simplified products making it easy for Canadians from all walks of life to get the coverage they need.

A developer that creates and uses the latest in insurance advisor technology to better help our clients and provide an excellent customer experience.

CURRENT OPENINGS

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Bilingual (French) and Uni-lingual Appointment Setters

Job Title: Bilingual (French) and Uni-lingual Appointment Setters

Company: Insurance Supermarket Inc

Location: Vaughan, ON

Salary: $15.50 per hour + Bonus

Job Class: Full-time, Permanent

Job Description

Insurance Supermarket Inc. (ISI) is one of the fastest growing multinational insurance/financial brokerages headquartered in Ontario, Canada. We provide a full spectrum of personal protection, investment products and insurance solutions to over 30,000 Canadians. Our employees are dedicated to putting our clients first. For more information please visit Insurance-Supermarket.ca.

What is the opportunity?

We have openings for customer driven individuals who want the opportunity to work and grow with an insurance industry leader. The Customer Care Agent will be focused on interacting with clients over the phone, and client acquisition through advice based conversations that will deepen client relationships. Your ability to provide superior customer service, build rapport and gain the clients' confidence will be critical to your success.

What will you do?

As first point of contact, call potential clients which have expressed interest in Life & Living Benefits insurance to book face-to-face appointments with Insurance Advisors.

  • Contribute to team sales success through achievement of individual goals.
  • What do you need to succeed?
  • Strong attention to detail and time-management
  • Outbound calling/sales experience
  • Excellent written and verbal English communication skills
  • Thrive on helping others especially in a customer service environment
  • Have pleasant telephone manner
  • Enthusiastic, team-oriented and have strong customer service skills

Does this sound like you? If yes, then join our team of professionals!

What’s in it for You?

The opportunity to earn more than $45,000 per year

The hourly base pay is $15.50 PLUS bonus

  • NO cold calling
  • Days, evenings and weekend shifts available
  • Full and Part-time jobs – the Customer Care Centre is open from 9 am to 10 pm
  • No experience needed, professional training provided
  • Opportunities for advancement

Please email your cover letter and resume to hr@isi.ca and write position title in the subject line.

We thank all interested applicants however only those selected for an interview will be contacted.

APPLY NOW
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Customer Service representative

Do you love working with people? Are you a connector? Do you want to be part of the JCC mission building Jewish community? Do you want to come to work every day and make a positive difference? We have a great opportunity for you to become part of the J team and build your career with us at the Schwartz/Reisman Centre (SRC

We have an immediate opening for a full-time friendly, caring, capable and motivated guest relations enthusiast, preferably with hospitality experience, to join our vibrant Member and Guest Relations Team (must be able to work a combination of day, evening, and weekend shifts).

KEY RESPONSIBILITIES INCLUDE:

Create a welcoming presence and positive first and last impression and experience for all members and guests seeking assistance and/or using the Centre.
Provide courteous, professional, friendly and knowledgeable information to the public regarding all programs and services offered at the Schwartz/Reisman Centre (SRC) and by Lebovic Campus tenants; in-person and via phone/email/fax/live chat.
Actively promote and cross-promote all programs, classes and special events; take initiative and stay abreast of program changes and new additions.
Implement member/guest relations standard operating procedures at all times of the day, on all shifts.Provide way-finding assistance to members/guests, including physically walking them over to the correct room when required.
Hand out towels, tokens, wrist bands.
Perform administrative tasks.
Successfully and professionally troubleshoot member/guest issues; escalate for manager attention where needed.
Maintain effective communication and shift change processes within the team.
Build member/guest relations through positive, friendly and appropriate interactions.
Be the face of the J and enhance our member and guests Jewish journey at the J.
HAVE FUN!

KEY REQUIREMENTS INCLUDE:

High school completion and a minimum one year customer service experience preferably in a hospitality environment.
A “can do” positive attitude and bias to "YES".
Superior communication and English language skills –oral and written.
Excellent interpersonal skills: great attitude, warm, friendly and flexible.
Ability to creatively problem-solve and pro-actively deliver excellent service.
Ability to prioritize work in a highly social environment, and focus on the Member/Guest.
Ability to work effectively and cooperatively with a diverse group of people.
Ability to multi-task effectively, maintaining a high level of accuracy and meet deadlines.
Knowledge of Jewish culture, traditions, Israel and community a must.
Strong computer proficiency (Microsoft Outlook, Excel, Word and Database experience).
Ability to speak Russian and/or Hebrew an asset.
Dependable; arrive on time for scheduled shifts and work to end of shift productively and in compliance with Member/Guest Relations standard operating procedures.

APPLICATION PROCESS:

Guided by Jewish values, the SRC (situated in Vaughan - Bathurst/Rutherford) is dedicated to serving the community’s cultural, educational, fitness, social, spiritual and recreational needs. Accommodations during all phases of the hire process will be made wherever possible. The key to our success is providing an exceptional first point of contact for all our members and guests and providing an inspirational and memorable user experience. If you are interested and qualified for this position and able to work 40 hours a week in a combination of day, evening and weekend shifts, please submit your resume by e-mail no later than May 15, 2018.

We appreciate and thank you for your application, however we will only contact those candidates we wish to interview.

Job Type: Full-time

APPLY NOW APPLY NOW

IT SUPPORT

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Marketing Specialist

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Sales associate

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Bilingual Inside Sales Associate

Job description

Looking for an exciting and rewarding career? We are looking for an ambitious, highly-motivated and goal-oriented individual to join our team in Toronto (preferably) or Montreal. You will be challenged to make a difference and use the best technologies and methodologies in the industry. We offer a supportive, collaborative and dynamic work environment.

Specialty Life Insurance has an opportunity for a Bilingual Inside Sales Associate. As an Inside Sales Associate, you will be responsible for providing sales and marketing support for life and critical illness insurance solutions to our distribution partners. In this role, you will closely cooperate with other departments to achieve excellence in current and future projects.

Your responsibilities will include: 

  • Handling incoming advisors’ inquiries (case consultations, illustration support, product queries and training, etc.
  • Initiating and/or following up on sales communications on a timely basis, identifying new sales opportunities and answering questions about Specialty Life Insurance and other market solutions
  • Generating, analyzing and explaining reports to achieve overall higher efficiency ratio between sales and activities
  • Providing sales strategies, concepts and marketing ideas to financial advisors, distribution partners and internal support staff
  • Updating daily activities and maintaining accurate records within CRM system on a timely basis.
  • Collaborating and cooperating with other departments to share business ideas and achieve excellence in current and future projects

What we are looking for… 

  • At least 1 year of experience in at least one of the following: sales, customer service, financial industry or insurance
  • Bilingualism (English and French)
  • Previous experience or familiarity with the concept of non-medical insurance market
  • College or University degree in related field or equivalent work experience
  • Familiarity with Microsoft Office, including intermediate level of experience using Excel and Power Point
  • Customer and results focused
  • Excellent analytical, problem solving and decision making skills
  • Ability to multi-task and pay attention to details
  • Flexible and able to easily prioritize to meet business objectives
  • Strong interpersonal and relationship-building skills
  • Well-organized, self-starter with high energy and creativity
  • Innovative marketing and problem-solving skills
  • Excels in a collaborative and challenging environment with a strong desire to win
  • Excellent oral and written communication skills


APPLY NOW

The Insurance Supermarket Inc. and Specialty Life Insurance are equal opportunity employers committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.




Ultimate leads program for advisors


If you're a broker looking for new potential clients who are interested in buying insurance, visit ultimateleadprogram.ca



The Insurance Supermarket Inc. and Specialty Life Insurance are equal opportunity employers committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.